How to File a Car Accident Claim with Allstate

Allstate is the fourth leading insurance provider based on market share. It was founded almost 100 years ago and insures more than four million people in the United States.
If you are involved in a car accident, there’s a good chance that you or the other driver has Allstate insurance. Here are the steps you can take to make your claim.
File Your Allstate Claim Online, in the App, or by Phone
Like many leading insurance providers today, Allstate offers various ways for people to begin the claim process.
Here are a few options:
- Call Allstate Claims Support at 1-800-255-7828 to file your claim by phone.
- Log into your Allstate mobile app to start a claim on your phone.
- Log into the Allstate website to file a claim online. You can create a guest account to track an existing claim if you’re not an Allstate customer.
After you provide basic information about the accident and submit your claim, you will be assigned a claim number. Keep this number for your records.
Prepare Your Claim
While you are waiting for the insurance adjuster to contact you about the next steps, you can take certain actions to prepare your claim, such as:
- Requesting a copy of the police report
- Saving photos or videos you saved from the accident
- Requesting your medical records
- Writing down witness information
An insurance adjuster may contact you to request to see your damaged vehicle and photograph the damage.
The adjuster may also ask for a recorded statement. We do not suggest giving a recorded statement to an insurance provider without legal representation. Insurance companies often try to secure these statements to use against claimants later in the claims process.
Be Cautious During the Claims Process
Insurance companies like Allstate are businesses seeking to maximize their profits. Unfortunately, this means that they will often attempt to minimize how much of a payout you receive and may use tactics to get you to accept a lower settlement offer.
Allstate may use delay tactics like requesting unnecessary documentation or taking excessive time to respond. They may also dispute liability by questioning your injuries, suggesting you were at fault, or disputing medical treatments and repair costs.
To protect yourself, document everything, follow your doctor’s orders, save receipts, keep a log of missed work, and consider legal representation.
Know Your Policy Limits
The insurance company will make a settlement offer based on your claim and the supporting evidence. This offer is usually limited by the amount of your insurance policy. If the offer is reasonable, your attorney may advise you to accept it. Filing a lawsuit is typically only necessary if the insurance company denies your claim or if there is a dispute about who was at fault.
The statute of limitations for filing legal action after a car accident in Colorado is three years from the accident date. However, some insurance policies require claimants to complete the company’s internal denial and appeal process before filing a lawsuit. It is recommended to consult with a car accident attorney to discuss these requirements.
Get Legal Help
If you need help filing a claim with Allstate, Zaner Law Personal Injury Lawyers is here to help. We can file the claim on your behalf, build your claim, handle communications with Allstate, and negotiate for fair compensation. You deserve to be treated fairly, and we are there to ensure this happens. Call today for a free consultation to discuss your legal options with a Denver car accident attorney.
Contact our Denver Car Accident Attorneys at Zaner Law Personal Injury Lawyers at (720) 613 9706
For more information, please contact the Denver car accident lawyers at Zaner Law Personal Injury Lawyers to schedule a free initial consultation with a personal injury lawyer.
We are located in Denver, CO, and proudly serve all of Denver County.
Zaner Law Personal Injury Lawyers
1610 Wynkoop Street, Suite 120.
Denver, CO 80202
(720) 613 9706
Find us with our Geocoordinates: 39.75208145814397, -105.00017355026108
About The Author

Kurt Zaner has earned national recognition for his innovative legal strategies, securing some of the largest verdicts in Colorado. He assists injured clients in Denver with personal injury cases, including car accidents, truck accidents, wrongful death, motorcycle accidents, and more. Click here to view some of the fantastic case results that Zaner Law has successfully handled.
Location: Denver, CO